One of the biggest mistakes businesses make with ISO is trying to reshape their business to match a system - instead of building a system that reflects how they already work. ISO standards aren’t written to force a certain way of operating. They’re designed to be flexible. They adapt to you, your processes, your size, your risks, and your industry (as i've covered in this blog post ). But when companies follow templates, toolkits, or rigid software platforms, the system quick

If you already hold ISO certification, that’s a great start, but it’s easy for a management system to drift over time. Processes evolve, staff change, and what worked two years ago might not be working now. Here are five simple signs your ISO system could do with a quick health check: 1. Internal audits have become a tick-box exercise If audits feel repetitive or are just “done for the certificate,” it’s time to rethink. Internal audits should highlight what’s changed, what’s

When people first look into ISO, they’re often told that dedicated “ISO software” is the way forward. It promises dashboards, databases, and ready-made templates.... but the reality is often very different. ISO standards are not one-size-fits-all. They’re deliberately written to be flexible, because the way you apply them in practice depends entirely on your business. Take Clause 7.1.4 – Environment for the Operation of Processe s. In a hospital, that might mean sterile rooms