ISO 9001 is the international standard that describes best practices for a QMS (quality management system). It contains seven principles that help organisations monitor and control their operations, while also benchmarking their performance and service.

Implementing a QMS is undoubtedly a complex task for the non-practitioner. Yet, with the right guidance and support, the journey can be navigated smoothly, particularly with us carrying out 90% of the technical work required.

The benefits are numerous, from improving your ability to deliver quality products and/or services to widening your business opportunities.

And that journey to success begins with us. We can help you implement an ISO 9001-compliant QMS with ease - It's what we do.

OUR PROCESS

Following your enquiry, Billy or Scott will discuss your requirements and answer any questions you may have.

Based on this, and project type, we then carefully assess the work involved, calculate a fixed fee, and provide you with a comprehensive written proposal.

On acceptance of the proposal, we will then agree a start date (project kick-off), along with an estimated project completion date.

One dedicated consultant will be assigned to you from enquiry through to completion of the entire project, and will also support with the external certification body.

The certification body is responsible for carrying out the audits to confirm conformance to the international standard(s) you are wishing to be registered to.

These must work completely independent of the consultants* but we do help our clients with obtaining competitive quotations from a selection of a suitable certification bodies and assist with the planning and organisation of the stage 1 and stage 2 audits.

The initial certification audit is split into two sections:

Stage 1: This is where the auditor(s) need to satisfy themselves that the management system meets the requirements of the standard and the business is ready to move onto stage 2. It’s basically a desk audit and we try to get this carried out on a remote basis, where we send the system to the auditor and answer any questions he may have. This is included in the project fee.

Stage 2: Is focused on your business operations and the effectiveness of your processes and people. We are not really needed at this stage, however, some clients like us to be present on the day of the stage 2 audit. This can be discussed towards the end of the implementation project.

*The impartiality and objectivity of the accreditation services that UKAS provides is tightly controlled. All UKAS assessment personnel and externally contracted assessors, as well as members of UKAS committees, are required to declare any potential conflicts of interest.

Implementing any Management System (MS) is not an easy task and once certification is awarded, it would be a shame for all that hard work to go to waste. It is a requirement for management systems to be maintained so you get the maximum benefits from the system that has been so carefully developed for you.

Reaching certification marks a significant milestone for any business, yet it's merely the inception of the continual improvement journey, a principle fundamental to the ISO philosophy.

While we conscientiously engineer our client management systems to be lean, minimising the bureaucracy often associated with ISO standards, some clients may encounter challenges in sustaining their systems over time.

We stand ready to provide assistance tailored to your specific needs, resources, competencies, and availability. Whether it's prior to, during, or post-completion of your ISO Project, we're committed to supporting your ongoing management system endeavours.

GET A FIXED FEE QUOTATION

All our clients receive a fixed fee quotation that remains unchanged from the outset, encompassing all necessary work with transparent pricing and no hidden costs.

– What you see is what you get.

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ISO 9001 was the very first universally recognised management system standard adopted by over one million organisations in one hundred and seventy countries around the world.

The standard has been successfully implemented organisations large and small, in manufacturing and services in business and public sectors. In industrialised, developing and transitional economies.

ISO 9001:2015 specifies the requirements for an organisation’s QMS. The internationally recognised standard is suitable for businesses of all sizes and sectors. ISO 9001 requires organisations to demonstrate their ability to consistently provide products and services which meet customer and applicable statutory and regulatory requirements.

The standard aims to enhance customer satisfaction by improving company processes and providing assurance to customers that the organisation complies with ISO 9001.

Confidence between business partners

Satisfy the conditions to tender for procurement contracts

Improved productivity and efficiency, often leading to cost reductions

Improved perception of the organisations image, culture and performance

Competitive advantage and the potential for increased marketing and sales opportunities

Be a selected supplier in global supply chains

Be internationally recognised as a quality assured business

Improved consistency of service/product performance and therefore, higher customer satisfaction levels

Improved communication, morale & job satisfaction - staff understand what is expected of them and each other

Very often Pre-Qualification Questionnaires (PQQs) are used to shortlist suppliers invited to tender. The vast majority of PQQs will ask for ISO 9001 certification.

Without ISO 9001 certification, you’re likely to have to work twice as hard as your accredited competitors in the early stage of the bid to prove that your processes are of equal calibre.

With ISO 9001 certification, your business can confidently compete for both public and private contracts with the internationally recognised standard demonstrating that your organisation continues to meet a high level of quality.